Get In Touch

I'd love to help — reach out by phone, email, or the form below.

Contact Information

Phone

506-998-7080

Best way to reach me

Service Area

Fredericton, NB

Not sure if I can help? Just call and describe your issue. I'm happy to answer questions over the phone at no charge.

Send a Message

I'll get back to you within 1 business day.

How a Visit Works

No surprises — here's exactly what happens, from your first call through to the end of the visit.

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Getting in touch

Calling 506-998-7080 is the fastest way to reach me. You can also use the form above or email jon@freddytechsupport.ca, and I'll reply within one business day.

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Booking a time

Visits are by appointment. I'm flexible on timing, including evenings and weekends, so tell me what suits you and we'll find a slot that works.

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Where I work

I provide in-home service in Fredericton, New Brunswick. I come to you, so there's no unplugging, no packing up a device, and no driving across town.

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How billing works

$65 per hour, or $55 per hour for seniors 55 and over, plus taxes. No travel fee within Fredericton. Time is billed from arrival to completion.

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During the visit

I'll ask what's been going wrong, take a look, and explain what I'm doing in plain language as I go. No jargon, no rushing, and no talking down to you.

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Afterwards

If a follow-up question comes up once I've left, call or email and I'll help. You can also browse the full list of services and rates.

What to Have Ready

None of this is essential — if you're unsure about any of it, don't worry, we'll sort it out together when I arrive.

  • The device that's giving you trouble, plugged in and switched on
  • Your Wi-Fi password, if the problem involves the internet
  • Any PIN, passcode, or account password the device asks for
  • A note of what goes wrong and when — the exact wording of an error message is especially useful