About Freddy Support

Local, trustworthy, and genuinely here to help.

Jon, founder of Freddy Support, wearing a Freddy Support polo shirt

Tech Help Done Right, Right in Your Home

I started Freddy Support because I saw a real gap in our community. Too many people, especially seniors, were struggling with technology and feeling left behind. Family members help when they can, but they can't always be there. And big chain stores can be impersonal and expensive.

I believe everyone deserves patient, affordable help with their technology, in the comfort of their own home, on their own schedule, without feeling rushed or talked down to.

With professional experience in technical support and a background in teaching and customer service, I'm here to help you feel confident with your devices, whether that's your phone, your tablet, your computer, or anything else.

I'm a Fredericton local, and I'm proud to serve our community. When you invite me into your home, I treat it with the care and respect I'd want for my own family.

Qualified, Trustworthy & Local

  • CompTIA A+ Certified — industry-standard computer hardware and software
  • CompTIA Network+ Certified — networking and internet infrastructure
  • Vulnerable Sector Check completed — your safety comes first
  • Fully insured for professional liability
  • Fredericton-based — local, community-focused service

What You Can Expect

Every visit, every time — this is how I work.

I Go at Your Pace

No rushing. I stay as long as you need to feel comfortable and confident.

Plain Language Only

No confusing jargon. I explain things in a way that actually makes sense.

Safe & Trustworthy

Background checked, insured, and respectful of your home and privacy.

Always Reachable

Have a follow-up question? Call or email — I'm here to help.

Let's Get Your Tech Working

Call or message — I'd love to help.

506-998-7080
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